Paying Your Bill
-Invoices are emailed to you on the 15th of each month, payable by the 30th of the month, for the next month’s service.
-Invoices may be paid by cheque, credit card, thru online banking, and in person at our office in Lockport.
-If you pay through telephone banking, online banking, or by credit card, please allow 3 Business days for us to receive your payment.
-Recurring or automatic payments should be set up for the 27th of each month.
-Finance charges of 2% per month, or a minimum charge of $1.50 will be assessed on balances not received in full by the DUE date.
-You may receive a statement if you have over-paid or under-paid your invoice. You will then have a (-) credit, or an outstanding balance owing.
-If you have any questions about paying your invoice, call our office at 345-8076.